Your Best Choice for Furnace, AC, & Plumbing Repair in Northborough, MA (10)

Customers say: The reviews exhibit a positive sentiment, with a majority of customers expressing satisfaction with the services provided by Advanced Energy Concepts. The positive reviews highlight the quality of the work, the professionalism of the technicians, and the helpfulness of the staff. Customers appreciate the technicians' ability to diagnose and fix issues, as well as their willingness to provide advice and suggestions for future maintenance. The technicians are described as knowledgeable, efficient, and attentive to detail, and customers express their intention to continue using Advanced Energy Concepts for their plumbing and HVAC needs. However, there are a few negative reviews, which primarily focus on issues related to scheduling and communication. Customers mention delays in receiving service or receiving updates on the status of their requests. Additionally, some customers express dissatisfaction with the pricing of the services. Overall, the sentiment of the reviews is positive, with a majority of customers expressing satisfaction with the services provided by Advanced Energy Concepts. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company generally delivers high-quality services and meets customer expectations.