Your Best Choice for Furnace, AC, & Plumbing Repair in Sturbridge, MA
In the Sturbridge area, Advanced Energy Concepts is well known for providing exceptional air conditioning repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Advanced Energy Concepts because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace, AC, & Plumbing Repair in Sturbridge, MA. Call us today at (508) 791-1115!
Read Reviews Below
Recent Jobs and Reviews in Sturbridge, MA
Rated 4.8 out of 5 stars based on 18 customer reviews
Customers say: The reviews exhibit a positive sentiment, with a majority of customers expressing satisfaction with the services provided by Advanced Energy Concepts. The positive reviews highlight the quality of the work, the professionalism of the technicians, and the helpfulness of the staff. Customers appreciate the technicians' ability to diagnose and fix issues, as well as their willingness to provide advice and suggestions for future maintenance. The technicians are described as knowledgeable, efficient, and attentive to detail, and customers express their intention to continue using Advanced Energy Concepts for their plumbing and HVAC needs.
However, there are a few negative reviews, which primarily focus on issues related to scheduling and communication. Customers mention delays in receiving service or receiving updates on the status of their requests. Additionally, some customers express dissatisfaction with the pricing of the services.
Overall, the sentiment of the reviews is positive, with a majority of customers expressing satisfaction with the services provided by Advanced Energy Concepts. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company generally delivers high-quality services and meets customer expectations.
Reviews
Great Service
Technician did a thorough and great job. Advanced Energy never disappoints. Great service.
Alan
- Sturbridge, MA 01566
Excellent Service!
George was fantastic in helping us solve our urgent issue. Ken and George, and the entire team, have my complete trust. Highly recommend!!
Mark
- Sturbridge, MA 01566
Just right!
Professional, knowledgeable, efficient, friendly, on time. Ken answered my several questions clearly, specifically and patiently. I couldn't ask for anything more. Just right!
Ann
- Sturbridge, MA 01566
Excellent service
Excellent service and very thorough
David
- Sturbridge, MA 01566
Service
Ken was courteous, professional and well versed in the service of my mini-split system. Very satisfied.
Mike
- Sturbridge, MA 01518
Excellent serviceWilliam
- Sturbridge, MA 01566
Excellent Mike
- Sturbridge, MA 01566
Superior Customer Service
It is cold outside and the temperature in the house was dropping fast. No great with little kids and pets. We called in and the company was able to get Ken out here the same morning. He expertly and quickly fixed a problem that a number of others could not diagnose for just the trip charge and now we will be all set this winner. Thank you Ken and the team over at Advanced Energy Concepts, my family really appreciates your help.
Tara
- Sturbridge, MA 01566
Annual maintenanceWilliam
- Sturbridge, MA 01566
Service review
Okay
Robert
- Sturbridge, MA 01566
great service
Ken was very professional and knowledgeable.
Janice
- Sturbridge, MA 01518
Great service!!
Ken quickly figured out why my ac wasn’t working, and solved the problem right away. Great company with reasonable pricing. I will only use advanced energy concepts going forward. Thanks Ken!
Sharon
- Sturbridge, MA 01566
Great service Mike
- Sturbridge, MA 01566
Survey
Good experience
Jean
- Sturbridge, MA 01566
Great Service
Great company
Mike
- Sturbridge, MA 01566
Ken is the MAN!!
If you have a problem with your furnace or thermostat, call AEC and ask for Ken Marshall
Mark
- Sturbridge, MA 01566
Very nice serviceman
Kevin was great. He was prompt the day he came to do the estimate. However the expectation was that he was coming to do the install of the propane line to our fireplace insert. My misunderstanding I guess with the scheduling person. When I scheduled, I asked if she had a ballpark figure and she asked if I wanted an estimate. I said it wasn't necessary. See my confusion? When Kevin was unable to come on the Friday he was scheduled, due to illness, no one from Energy Concepts called to tell us he was not coming. I called them an hour or so after the window of arrival. I was happy that he was able to be rescheduled for the following Monday, since the original date was a week after the estimate visit. The installation went as expected. He did leave the price of the tubing he needed off the estimate and gave us the option to not pay for it since it was his mistake. That was nice but we did pay it. So any complaint I would have is with the company itself, not the service man.
Nancy
- Sturbridge, MA 01566
Great serviceThomas
- Sturbridge, MA 01566
Job Locations
Ken M.
Geothermal service
Sturbridge, MA 01566
Ken M.
Furnace service and quote
Sturbridge, MA 01566
Ken M.
Furnace cleaning
Sturbridge, MA 01518
George P.
Service on a York gas furnace
Sturbridge, MA 01566
George P.
Service on a Buderus oil boiler
Sturbridge, MA 01566
Ken M.
Furnace repair
Sturbridge, MA 01518
Ken M.
Humidifier repairs
Sturbridge, MA 01566
Debra D.
Performed preventative maintenance procedures on Bryant heat pump system
Sturbridge, MA 01518
George P.
Service on a Lennox oil burner
Sturbridge, MA 01566
Ken M.
Mini-split repair
Sturbridge, MA 01566
George P.
Service on a Lennox gas furnace
Sturbridge, MA 01566
George P.
Service on a Lennox gas furnace
Sturbridge, MA 01566
George P.
Service on a Lennox gas furnace
Sturbridge, MA 01518
George P.
Service on a Lennox gas furnace
Sturbridge, MA 01518
Ken M.
Furnace repair
Sturbridge, MA 01566
Ken M.
Boiler and heat pump service
Sturbridge, MA 01566
Debra D.
Performed preventative maintenance procedures on Mitsubishi mini split heat pump system
Sturbridge, MA 01566
George P.
Service on a Lennox oil furnace
Sturbridge, MA 01566
Ken M.
Heat pump service
Sturbridge, MA 01566
Ken M.
Furnace service.
Sturbridge, MA 01566
Ken M.
Heat Pump service
Sturbridge, MA 01518
Debra D.
Diagnosis issue with no air conditioning on Goodman air conditioning system
Sturbridge, MA 01566
Ken M.
Boiler service
Sturbridge, MA 01566
Debra D.
Performed preventative maintenance procedures on Bosch heat pump system
Sturbridge, MA 01518
Alex P.
Clean and check Bryant AC unit
Sturbridge, MA 01566
George P.
Service on a Lennox heat pump
Sturbridge, MA 01566
Ken M.
Mini split repair
Sturbridge, MA 01566
Debra D.
Performed preventative maintenance procedures on Bryant heat pump system
Sturbridge, MA 01566
George P.
Service on a Climatemaster geothermal system
Sturbridge, MA 01566
George P.
Service on a first company hydro air
Sturbridge, MA 01566
Ken M.
Leak repair
Sturbridge, MA 01566
Ken M.
AC repair
Sturbridge, MA 01566
George P.
Service on an Amana air conditioning system
Sturbridge, MA 01566
George P.
Service on an Amana air conditioning system
Sturbridge, MA 01566
George P.
Service on a client master geothermal
Sturbridge, MA 01566
Ken M.
Heat and AC maintenance
Sturbridge, MA 01566
Ken M.
AC repair
Sturbridge, MA 01566
Ken M.
Geothermal repair
Sturbridge, MA 01566
Ken M.
Control wiring repair
Sturbridge, MA 01566
Debra D.
Performed preventative maintenance procedures on trane air conditioning system
Sturbridge, MA 01566
Ken M.
Ac Repair
Sturbridge, MA 01566
Ken M.
Heat and AC service
Sturbridge, MA 01566
Ken M.
Water heater repair.
Sturbridge, MA 01566
Ken M.
Mini-split maintenance
Sturbridge, MA 01518
Debra D.
Performed preventative maintenance procedures on Lennox heat pump system
